+52%
ticket sales across the group in 12 months
Running in 24 venues across the UK
Capacity runs your ticketing and marketing, and links your business data into one CRM.
Book an auditRunning in 24 venues across the UK
Every business runs differently. Capacity builds the technology yours needs, deploys it where it will matter most, and runs it with your team.
Set up around how your business sells, with your name on it.
Connects to the tools you already use, so nothing gets switched off.
Capacity’s team does the work, and sign-off stays with you.
Each one tailored to your business, starting with whatever will create the most value.
One profile per customer, and what they’ll do next.
Tickets and bookings sold on your own site.
Guestlists and announcements where your regulars already are.
Planned and posted by our team, signed off by you.
Your site, built to sell tickets and bookings.
Every signup added to your list.
Artwork, video and menus in one place.
What changed each week, and why.
Ask about your business in plain words.
Every customer message answered in one place.
Takings from the till you already use.
See what your customers are likely to do next, and how to get them there.
Every ticket, visit and message on one profile.
How likely each customer is to come this week.
The next move, drafted for you to approve.
It starts with learning how your business runs.
We look at how your business runs today and agree where to start.
Built around your business, on top of what you already use.
Our team does the work. Sign-off stays with you.
Add more when you’re ready.
Your ticketing, till, inbox and social accounts, read together in one place.
ticket sales across the group in 12 months
average cost per private hire enquiry, each for 50 or more people
WiFi opt-in in launch week, 1.6k contacts over a sold out weekend
Club nights and residencies, with every run-up planned and your regulars known by name.
Regulars, private hire and party bookings across every trading session.
Sessions booked across the week, with past bookers invited back.
Steady sales from on-sale to the event, with last year’s buyers back first.
Reporting and customer data on top of the ticketing you already use.
Every site’s customers in one view, for the owner and the marketing lead.
Ready to trade before opening night, with the months after planned.
If you run venues or events, start with an audit.
Book an auditCapacity builds technology into your business, and its team does the work. Depending on what will make the most difference to you, that might start with ticketing on your own site or a clearer view of who your customers are, with more added as Capacity learns how you run.
It’s the customer record behind everything Capacity runs. Every ticket, booking, visit and message builds a profile for each customer, and from those Capacity predicts who is likely to come and who would come with a nudge. Each event gets a forecast and a short list of suggested moves, and nothing goes out until you approve it.
No. Everything connects to the systems you already run, from your till to your email tool, so nothing gets switched off and your team keeps working the way it does now.
The Capacity team, with your sign-off on anything that goes out. You can see the work at any time, and it usually takes an hour or two of your week.
Yes. DICE, Skiddle, FIXR and Eventbrite all connect, so buyers there land in the same place as everyone else. When you are ready, your next event can sell through your own site instead.
Every business is different, so prices aren’t published. Yours is set after the audit, once it’s clear how your business runs.
You talk through how you trade today and where your customer data sits, then agree where to start and what it will involve. It is a conversation, with no commitment.
Yes. Your data stays yours and is never sold on. Data capture and messaging are GDPR compliant, and you can export everything whenever you like.