Know your customers
by name.

Ticket sales, bookings, door scans and WiFi sign-ups on one profile per person, with consent on record.

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dash.getcapacity.co/contacts

LLabyrinth Nightclub

Contacts

New segment

Contacts18,406+1,142 this month

Reachable71%on at least one channel

Regulars2,318+96 this month

Lapsed regulars412not in since August

PeopleView all

HR

Hannah Reid12 visits · £684 · last in 19 Sep

Regular

LC

Leah Carter7 visits · £456 · last in 23 Aug

Lapsed

TH

Tom Hughes3 visits · £142 · last in 9 Aug

High spend

JM

Jess Morgan1 visit · booth enquiry open

First timer

SegmentsView

Regulars, not since August3+ visits, last in before 1 Sep

412

High spend, last 30 days£150 or more in a month

186

First timers, Saturday ResidencyFirst visit this month

157

Rooftop Sunday crowdBooked Rooftop Sessions

638

ConsentLeah C.

Email and SMSWiFi sign-up · 14 Jun

WhatsAppTable booking · 9 Aug

Matched to Leah CarterDoor scan · Sat 22:41

now

Tagged automatically

RegularBooth guestHigh spendLapsed

One record for
each customer.

Each system you run holds part of the picture, and put together it shows how often someone comes.

Matched from every source

Tickets, bookings and sign-ups land on one profile.

Tagged by what they do

Regular or Lapsed, kept up to date without anyone touching it.

Consent on every channel

Recorded with where and when it was given.

Lists in plain terms

Say who you want to reach and see how many you can.

One customer, put together
from five places.

Tickets, a booth, the WiFi and an Instagram message, matched on email and phone to one profile.

Ticket saleTicketing · 4 orders since March New profile Leah Carterleah.carter@example.com£96
Table bookingBookings · 2 booths Same email L. Carter07700 900318WhatsApp updates
WiFi sign-upGuest WiFi · Barcadia, 14 Jun Same email leah.carter@example.comEmail and SMS: yes
Door scanScanner · 7 nights in since March Same ticket Scanned in 22:41Main entranceSat 23 Aug
InstagramDirect message · 21 Aug Same phone “Is there a guestlist Saturday?”07700 900318

LC Leah Carterleah.carter@example.com

Visits7

Spend£456

Last in23 Aug

Phone07700 900318

Bookings2

Usual nightSaturday

Consent Email SMS WhatsApp

Tags Regular Booth guest High spend Lapsed

Visits since March

34 days

MarAprMayJunJulAugSep

Segment Regulars who haven’t been back since August Tagged Regular3 or more visitsLast in before 1 Sep

412people

Email388

SMS341

WhatsApp297

LCLeah Carter7 visits · £456 · last in 23 AugJust added

OGOlly Grant9 visits · £388 · last in 26 Jul

NRNadia Rahman5 visits · £274 · last in 16 Aug

CLChris Lane4 visits · £131 · last in 2 Aug

Send on WhatsAppEmail them

The people behind
the numbers.

If Saturday did 600, you can see who they were and who to invite back.

Saturday600People in through the door

Who cameSaturday

Regulars214

First timers157

Back again38

First time hereSigned up on the WiFi

Invite back

HR

Hannah Reid12 visits · £684

Regular

Start with an audit.

It looks at where your customer details sit today, then shows you one profile per customer.

Book an audit

Know your customers by name.