Know who comes in
for the usual.
Every booking and WiFi sign-up matched to a person, with a reason for your regulars to come in midweek.
Every booking and WiFi sign-up matched to a person, with a reason for your regulars to come in midweek.
Tonight’s bookings and WiFi walk-ins as they happen, with the bar’s takings and the week so far alongside.
Tuesday is your quietest night, 28 guests on average. 186 people have been in on a weeknight since August but not this month. Message them?
Draft itThe staff recognise them, though it is harder to say who came in three times this month or who hasn’t been in for a while.
A table for eight in the Instagram DMs, a birthday by email, a private hire on the phone, each one kept by whoever picked it up.
The weekend tends to look after itself, while the quieter nights get a poster by the till and the odd post.
Everything connects to the tools you already use, and you sign off on what goes out.
Bookings and WiFi sign-ups land on one profile per person.
Every channel together, with a reply drafted.
Weeknight regulars hear from you, and you see who booked.
A typical week at The Botanic. When Tuesday runs lighter, the weeknight regulars get a reason to come in.
Tuesday is your quietest night: 28 guests on average. 186 people have been in on a weeknight since August but not this month.
Quiz night is back this Tuesday from 19:30. Teams of up to six. Book a table
Each one tailored to your business, starting with whatever will create the most value.
Every customer message from every channel, answered in one place.
Bookings and WiFi sign-ups matched to one record per regular.
A reason to come in midweek, sent to the right regulars.
Ticketed nights and table bookings on your own site, under your name.
Offers and weeknight invitations on the app your regulars already use.
Takings by bar and hour across the week, quiet nights included.
QR codes on the tables, the WiFi login and competitions that grow your list.
The week’s posts planned in one calendar and measured on bookings.
+ more. Every solution is tailored to how your business runs.
Yes. Bookings run under your own name on your own site, from the booking page to the confirmation email, and every booking lands on the customer’s profile. If you sell ticketed nights through DICE, Skiddle, FIXR or Eventbrite, those connect as well.
No. The till gives you takings by hour and your best sellers for the whole bar, night by night. What each customer booked and how often they come sits on their profile. Square, EPOS Now and ICRTouch all connect.
They become profiles like everything else, with consent tracked per channel, so someone who joined the WiFi on Friday is someone you can legally invite back on Tuesday.
Both. For a single bar, everything sits on one screen. For a group, reports cover each site and the whole estate.
No. The Capacity team does the work, and you keep sign-off on what goes out, which usually takes an hour or two of your week.
It looks at how your week runs, then shows you what would be put in place.
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